Delivery

Goods will be despatched within 3 working days and usually delivered within 7 business working days of your order if the products are in stock (Mainland UK). Should any of the products not be in stock, you will be advised of an approximate delivery date.  Please be clear with regard to your address, as additional charges for redelivery will be incurred by yourself.

As many of our items are bespoke we would advise that delivery on these could be 28 days +. We will advise dates upon purchase.

Once we despatch the goods we cannot be liable for any delay by post and to this extent we will not enter into any compensation agreement due to the late delivery of any item.

All deliveries require a signature, customers who request an unsigned for delivery do so at their own risk. Customers who require delivery for a certain date should phone to ensure it is possible. We cannot be held responsible for delays caused by the carrier. Parcels that are returned because no one was available to sign will be re-despatched as soon as they are returned to us. We cannot be held responsible for parcels that go missing in these circumstances, it is the customers responsibility to ensure that there is someone available to sign for deliveries.

Delivery costs are calculated at the point of sale, if your delivery location is not included in the options list, please contact me via email for a quotation.  angela@artisans-uk.com

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